When you have someone on the team that gives notice, a few things probably go through your mind very quickly:
- Why are they leaving?
- How quickly can we replace them?
- Do we need to replace them, or can we incorporate their responsibilities into others?
- In terms of morale how much does it hurt the company?
All important thoughts for sure. But to me there is also one more important thing to do: the exit survey. We try and complete an exit survey with everyone who leaves the company.
Here are some of the questions we ask:
- Why have you decided to leave the company?
- What could we do to improve the atmosphere of the company?
- Did you receive enough training and support to do your job effectively?
- Do you think management adequately recognizes employees’ contributions?
- What do you think you will miss the most about the company?
- Under what circumstances, if any, would you consider returning to the company?
Our goal is too keep exit surveys short. I have heard too many stories of long exit surveys which I believe are counterproductive.
What are we missing?
What questions do you ask?
How important is the process to you?
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I was reading an article the other day which I thought was very interesting. The article stated that it was a day to remember at 
Let me let you in on a little secret: I don’t own a yacht or a plane so buying a house is a very important purchase to me and frankly the most expensive purchase of the year for sure! Since I have kids, the neighborhood and schools are very important. Not sure you really can get a feel for that on the Web. Let me say this, I can see how people would consider buying a summer home, rental property or investment on the Web—but a primary residence?
Since most people use the Web as a tool to buy a house, doesn’t that make it easier on the realtor? Don’t they spend less time with the buyer?
I had lunch with a colleague last week who is expecting his second child. We had a conversation that included baby names. Did they decide what the name of the child will be? Since they didn’t know the sex of the baby, they had narrowed it down to a few choices. It got me to think about this topic and I thought it would be a fun blog. So I did a little research and found a site on the web that had a lot of information on names and their trends.
Happiness is helping someone accomplish something they couldn’t a year ago.
Happiness is walking on the beach at Cape Cod, wearing sunglasses with the water covering your toes while you are deciding about having a 3 or 4 pound lobster for dinner
As of December 30, 2006, there were estimated to be almost one million words in the English language. Actually the number is 991,833 according to 
Did you ever stop and ask yourself, “Am I in the right profession? Did I choose the right industry?” Well according to a recent 
Growing up in Boston was filled with many things: New England clam chowder, lobster, traffic, funny accents and heated sports discussions. In fact many, many, many heated sports discussions.
Over time, I have been involved with many discussions about records that will never be reached—that will never be broken. Here is a list of 6 that I believe will never be broken.
Please vote for one of these or add in a different one that may have been left off the list.
February is a very important month. Yes it is the shortest month of the year! Yes it is the month when the Super Bowl is played! But that isn’t what I am referring to.
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