Why Is This Item NOT In It’s Proper Place?
There are so many things that don’t make sense to me, but this one might take the cake. Does this sound familiar:
- It’s early in the morning and you are getting ready to take a shower
- It is early, so you aren’t thinking clearly
- You fight with the hot water controls to just get it right
- You finally jump in and get ready to take a nice hot shower and you look for the shampoo
Your next reaction might be a 4 letter bad word or asking yourself why? (More on this in a minute. )
Unless you are a character from the Incredibles and can stretch your arms 10 feet, you know you are about to get out of the nice, hot shower and walk across the cold floor to get the little bottle of shampoo. You then scurry back into the shower praying that you don’t slip on the cold…now wet…floor.
Do you think that people who work in hotels think that I shampoo my hair in the sink? I don’t think so…So back to the why. Why does every hotel in the country put the shampoo right next to the sewing kit which is next to the q-tips which is next too the conditioner? WHY?
Here is a thought: Why not actually put the shampoo and conditioner in the shower, in the bath tub where 99.9% of the people are going to use it? I know it probably saves time for the hotel staff to line them up on the counter and in someone’s eyes it probably looks really nice, but for me I would just like to find those items in the shower.
For the record I usually am in a hotel every week during which time the only hotel that actually does put it in the shower is The Wynn Hotel in Las Vegas.
I can only hope this is a trend that will spread across this great country.
Do you agree or am I crazy?
I look forward to your comments.
June 11th, 2007 at 9:44 am
Actually, I was suprised to see the shampoo and the conditioner both located in the shower at the Hyatt - San Fancisco that we just visited. Was it not that way in your room?
June 11th, 2007 at 10:16 am
Joyce,
Thanks for your email. Actually I was surprised to see shampoo in my shower - congrads to Hyatt for getting it right. Only the second hotel that has put it in the right place.
I love Marriott properties but I can’t understand why they don’t change this process.
Merrill
June 11th, 2007 at 1:55 pm
I just got back from staying at The Ritz-Carlton Jamaica. They had the shampoo, conditioner, shower gel and even a washcloth in the shower!
June 12th, 2007 at 3:18 pm
Recently stayed at a great hotel in SF recommended by the field agency we were using. I was initially puzzled by the hole in the glass wall of the walk-in shower until I stepped into the shower and realized the shower head was on the ceiling and of course no way you could turn the shower on without a blast of cold water on your head. Then realized the hole in the glass wall was to turn on the shower. Oh yes, the shampoo, wash cloth, etc., was sitting on the ledge right next to the hole for easy access when in the shower. I must start to travel more, and stay in nice hotels!!
June 12th, 2007 at 5:06 pm
Fred,
That is so funny that you mention that. I just went to a party hosted by Schlesinger Associates and they held it at the Hotel Vitale in San Francisco. The party was outside a suite and the shower had the exact set up you are talking about.
I thought it was really cool and more important very efficient.
Thanks for sharing.
Merrill
June 21st, 2007 at 9:47 am
It’s great to read your comments on this simple detail and I’m proud to tell you that I work for a company that started this trend in the right direction for hotels many many years ago. If I recall it correctly we were the first chain of hotels that started putting Shampoo, Conditioner and later on Bath Gel in the shower simply as a small detail in anticipation of the guest’s needs.
It’s nice to know that it makes a difference and is appreciated but also surprising to learn that so many hotels are still slow to change. Unfortunately many chains use packaging that of course will get damaged if it is in a wet area even if not used will still be rendered as unusable.
In any case we look forward to welcoming you to one of our hotels and or resorts in the future.
November 29th, 2007 at 7:16 am
Congrads to the Ritz-Carlton in New Orleans for finding a way to put the shampoo in the shower!
Thanks.
Merrill