I tend to spend a lot of time thinking about M/A/R/C Research and ways to move the company forward. I do a lot of my best thinking while I am driving–just looking around and having my mind wander in lots of different directions.
Recently I had a thought of what really, really excites me in business!
What gets me going!
What puts a smile on my face!
What makes me scream, "yes we did it!"
What makes me feel proud!
I thought I would share with you a few items on my list:
- Exceeding client expectations
- Developing a strategy and actually having it work out
- Watching the progress of a person develop and professionally mature over the years
- Doing what you say you are going to do!
- Finding more efficient ways to do something
- Really having a partnership with another company
And number one on my list is:
Having a client say THANK YOU!
There probably is nothing more special than that.
- What really excites you in business?
- What have I left off my list?
I look forward to reading your comments.
Michael Mitrano says:
Hi, Merrill. I like your list but will add one point from my own experience. Whether it was in my old role as a research company owner or my my current one as advisor, one has these situations with new clients or employees where the are really nervous. Obviously they’ve chosen to be with us, but you can tell that they are tentative and worried (perhaps having buyer’s remorse).
I love the feeling three or six months later — maybe 12 if they are a real skeptic — when they show that they have confidence in you; when the tension is gone and and you know they trust you to take care of their needs. That’s exciting.