Attention Sports Fans ARE YOU KIDDING ME!

August 9th, 2010

Are you kidding me:

  1. Terrell Owens (TO) showed up late for his first practice with his new team!
     
  2. Billy Hall (11) has more home runs than Manny Ramirez (8)
     
  3. Albert Haynesworth has flunked how many conditioning tests in a row!
     
  4. Fenway Park has had over 600 sellouts in a row!
     
  5. Bengie Molina is listed at 225 pounds!

Your turn:

  • What makes you scratch your head and say ARE YOU KIDDING ME?
     
  • What do you think of my list?

I look forward to hearing from you.

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Time For Another Fun Friday Quiz

August 6th, 2010

Recently I received an email (thanks T.A.) that contained an article from 24/7 Wall St. predicting the top 10 brands that will go away in 2011. To qualify, they expect the brand to be gone by the end of 2011, or for its parent to be sold or go into Chapter 11.

Since most of us are researchers and certainly all of us have an opinion I thought it would be fun to see what you think.

So today I will be showing you a brand with a short description from the article and you get to say if the brand will be going away by the end of 2011. There will be a prize $200 American express gift certificate to the person who has the highest score. This contest will be open for 30 days and we will post the winner on 12/31/2011.

Good luck!

Click here to play

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Attention Moderators – Time To Share A Few (Not All) Of Your Secrets

August 4th, 2010

I remember when I first started in the research industry I would sit in the back room of focus groups and manually move the video camera. It may sound boring to most of the readers but to me I enjoyed every second of it because it gave me an opportunity to see some great moderators. Even though I never went to RIVA or the Burke Institute for training I feel I received some amazing first hand training from doing that. I also really enjoyed the interaction of the clients in the back room. Most groups would have chatty clients and once in awhile would be evaluating the moderator and allowed me the opportunity to hear what was important to them. I also believe this training has enhanced my presentation skill set and also how to manage a meeting.

I have been around some terrific moderators in my day. That list includes (in alphabetical order):

  • Saul Cohen
     
  • Reva Dolobowsky
     
  • Stacey Hurwitz
     
  • Diane Iseman
     
  • Louise Kroot-Haukka
     
  • Dr. John McNichol
     
  • Amy Shields
     
  • Merrill Shugoll
     
  • John Sibley

 

Here are my questions:

  • What makes a great moderator?
     
  • What secrets or best practices are you willing to share?
     
  • With so much going on do you manage the back room?
     
  • Who has the best moderating training?
     
  • How do you handle difficult respondents?
     
  • Clients – when you are looking to hire a new moderator what do you take into account?
     
  • Do you eat something special before the group?
     
  • How mentally tired are you after the session?
     
  • What qualitative blogs or websites do you visit regularly?
     
  • Are there other people that could be of help?

 

Here’s something that I think would be a good resource to help people, a book by Robert J. Morais called Refocusing Focus Groups.

Here are links to it on Amazon.com and Paramount Books (the publisher).

I am really excited about hearing from moderators and their experiences and yes feel free to post a little information about yourself and if you are available for subcontracting.

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What Are Your Favorite Animal Movies Of All Time?

August 2nd, 2010

It seems that almost every movie I go to over the past few years involves some type of animals. It got me to thinking about what are some of my favorite animal movies. So here is a list that I put together:

  • Jaws – I always liked Roy Scheider and of course that big Great White Shark
     
  • Turner and Hooch – I love Tom Hanks and even though the dog drooled all over the place I thought he was cute!
     
  • Andre – Come on every animal list needs a seal! And it doesn’t hurt that it was filmed in the northeast!
     
  • 101 Dalmatians – Come on 101 cute dogs that all look the same with Glenn Close
     
  • Beethoven – Big clumsy St Bernard who shares the spotlight with Charles Grodin
     
  • Dr. Doolittle – Eddie Murphy with tons of cute, fluffy talking animals!
     
  • Harry and The Henderson’s – A comedy with Bigfoot and John Lithgow. I still laugh when bigfoot rips a big hole in the roof as he gets into the car

And I think my favorite of all time animal movie is

K-9 – with Jerry Lee (German shepherd) and Jim Belushi. I thought this movie was very funny, It had a pretty good story line and kept my interest.

Ok your turn:

  • Do you like animal movies?
     
  • What do you think of my list?
     
  • What movies make your all time list?

I look forward to reading your comments.

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Attention Researchers – Time To Identify And THANK All Of The Research Families In This Great Industry

July 30th, 2010

I have been in the research industry for almost 30 years. During that time I have had the pleasure to work and associate with so many talented people. The funny thing is many of them are related! Not to me but to each other!

When I think about research families – I quickly come up with:

(Two quick things not to insult ANYONE I put the list in alphabetical order and APOLOGIZE to EVERYONE I left off the list)

  • Baldi: Joe, Janet
     
  • Iseman: Carl, Diane
     
  • Larson: Kim, Steve
     
  • Nichols: Mimi, Aaron
     
  • Hayes: Bernyce, Andrew, Matthew
     
  • Heakin: Pat, John, Patty, Kevin
     
  • O’Connor: Peggy, Tom
     
  • Schafer: Marianne, David
     
  • Schlesinger: Sarah, Debbie, Steve, Alan, Howard, AJ, Eric
     
  • Shugoll: Joan, Merrill, Mark
     
  • Weinstein: Ann, Adam

My kids are too young to know what they want to do but who knows maybe they will follow in my footsteps and end up in this great industry.

  • What research families have I left off the list?
     
  • What relatives have I left off the families that I mentioned?
     
  • Are you hoping and who knows even nudging a little bit that your children end up in the business?

I really need your help on this and really look forward to compiling a complete list. So THANK YOU in advance for your assistance.

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Did You Hear The News Hotels Give Deals To Do Less Cleaning! Are You A Fan?

July 28th, 2010

I guess the days of checking into a hotel, leaving the next morning for appointments and coming back to a clean room might be over? Or at least customers will have another option. Lots of hotels are trying to save money, energy and resources and looking at cutting housekeeping services as an option. Here is what a few hotels are doing:

Best Western asks guests to specify their choice of housekeeping: no service, replace towels/empty trash/quick vacuum, or full clean. Guests can check their choice and specify the cleaning hour on a card hung on the door knob. Since the program began late last year, about 40% of guests chose no or limited cleaning, says Ron Pohl of Best Western.

Some chains operated by Wyndham — Super 8, Howard Johnson, Travelodge, Days Inn and Ramada — are adopting Wyndham Hotels’ practice of leaving linens unchanged whenever possible. Starting next year, all Days Inn hotels will reduce bed linen and towel changes from daily to every third day in occupied rooms.

Omni Hotels began asking customers last year if they want limited housekeeping, in which bed and bath linens are changed on request or on the third day.

Some hotels are giving financial incentives for less cleaning.

Where is this all heading?

  • Don’t change the linen and save $10?
     
  • If we don’t empty your trash you save $5?
     
  • If you don’t take a shower and use the shampoo you save $9?

I realize hotel occupancy rates are lower than normal and they are fighting to be profitable but perhaps they need to look at ways to be greater customer service oriented which in turn will create brand loyal customers.

To me this just doesn’t feel right. What do you think?

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How Does This Happen Is It Too Much Success Too Soon?

July 26th, 2010

I just got off the phone with a client and went to the web and one of the lead stories on my home page was:

Jennifer Capriati Recovering From Drug Overdose

A spokeswoman for Jennifer Capriati says the former top-ranked tennis player is recovering from an “accidental overdose” of prescribed medication. Lacey Wickline told The Associated Press on Monday that the 34-year-old Capriati is stable and a full recovery is expected. She declined to identify the medication.

The spokeswoman says Capriati was rushed to a South Florida hospital early Sunday morning. Wickline would not say how Capriati was found or who called emergency services. Capriati won three majors in a career that was sidetracked by personal troubles.

Yes this story is about Jennifer Capriati but we just as easy could take her name out and insert thousands of other athletes’ names.

  • How does that happen?
     
  • Did her parents push her too hard?
     
  • Is it too much success too soon?
     
  • Does she have too much money?
     
  • Did she peak too early in her life?

So I ask you:

  • How does this happen?

I truly look forward to hearing from you.

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Attention Researchers Time For A Quick Fun Friday Quiz That Will Take Only A Minute!

July 23rd, 2010

Since I graduated college I have always been in the market research industry. During the last 25+years I have been using market research abbreviations that seem to be second hand. I thought it would be kind of cool and fun to have a short quiz on research acronyms.

The quiz will involve 20 common acronyms that you have heard over and over again.

Do you know what they stand for?

You will be on the honor system and all you need to do is say yes or no that you know what it is.

What I am asking is look at the acronym and take 5 or so seconds to say yes or no I know what it stands for.

I promise this will be fun and you will learn something for sure!

Good luck and who knows we may even give out a prize and yes the quiz will be timed so please don’t use Google to help.

Click here to play.

Thanks for playing we will post the correct answers on Friday August 6.

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Are You Excited Or Not Excited About The Next 6 Months?

July 21st, 2010

Time is FLYING by! I can’t believe that the first six months are in the record book and the year is half over. Most if not all of my industry contacts are happy with their results year to date and are way up over 2009. The question is what happens moving forward?

The real question is which side of the fence are you on?

  • Are you really excited about the next six months and think that your business will continue to flourish after a solid first half?

Or

  • Are you really concerned and think we are headed for another downward turn and clients will be cutting back budgets the second half of the year?

I really look forward to you sharing your thoughts.

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Don’t We Want Everyone On Our Team To Be Like Tony?

July 19th, 2010

Today is just like most Sundays. I get up early, play with the kids and then go to the store to get the Sunday newspaper and a few healthy items (for those who know me well know that was a joke – I rarely eat healthy) at the grocery story.

As I was talking on my cell phone to my buddy GS, I walked into Tom Thumb and had a few quick items to buy.  Normally I don’t like to chat on my cell phone in a store but since I hadn’t spoken to him in a few weeks I continued our discussion. I was still on the phone and of course in the express checkout line since I had maybe 7 items. The cashier’s name was Tony who was very nice and outgoing. I gave him my rewards card and he said to me “do you need any ice today?” I paused for a minute and asked GS if I could call him back. I then looked at Tony and said “I am just curious. I know Tom Thumb does a lot of training did they tell you to say that?” He paused and wasn’t sure if he might be in trouble and answered “no not at all. I assume since you have cases of water, soda and other drinks that is warm I thought you might be having a party or something and need some ice”.

I looked at Tony and said “I wish everyone on our team and every company was like you”. Thanks and have a great day!

I was very impressed for a number of reasons:

  • Tony was very proactive
     
  • He was trying (maybe he didn’t even realize it) to increase revenue but up selling
     
  • He was adding value and purpose to my trip
     
  • It was a memorable experience

What do you think of Tony?

  • Don’t you want everyone on your team to be like Tony?
     
  • Are there other stores that do the same thing and allow employees to be creative?

I look forward to reading your comments.

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