Job Description As part of Client Development, this Sales and Marketing Support Coordinator will support revenue growth by working in conjunction with several Account Managers on specific territory strategies and activities.
The high level of activity requires the individual to balance a range of responsibilities including lead qualification, assigned CRM software work along with a range of marketing and account support activities.
This non-quota carrying role is integrated fully into the M/A/R/Cฎ Research Client Development team selling model and complements the direct selling activities of all Account Managers by providing value added activities that support day-to-day as well as strategic objectives of the sales team.
Responsibilities:
Timely follow up and thorough qualification of marketing and sales leads.
When identified, assign qualified opportunities to sales reps with applicable information captured during the qualifying call.
Support prospecting initiatives.
Manage to closure the assigned marketing activities including conferences, advertising, e-mail marketing and web sites.
Manage designated opportunities from lead to close, including proposal processing and administration.
Respond to inbound sales related inquiries.
Contribute to and support the Account plans in conjunction with the VP of Client Development.
Skills Bachelors degree required
General awareness and understanding of the function of an Account Manager.
1-3 years sales/sales support, lead management, or telemarketing experience; Marketing experience considered
Experience working in a goal-oriented environment.
Familiarity with sales software is desired.
Strong organization/prioritization skills; proven ability to consistently meet deadlines.
Customer satisfaction focus.
Strong listening, and writing skills.
Thoroughly familiar with the use of spreadsheets, word processors, and the web.
Ability to work well both autonomously and within a team environment.
In addition, the ideal individual contributor candidate will demonstrate the following competencies and skill sets:
Openness to change and new information
Recognizes own strengths and weakness
Ability to collaborate with others, build trusting relationships and deliver projects on time and within budget
Excellent problem solving skills
Sense of corporate responsibility and commitment
Ability to respond appropriately to needs, feelings, and capabilities of different people
Capacity to understand and utilize metrics relevant to role
Ability to express facts and ideas in a clear, convincing and organized manner
Excellent business acumen
Aptitude to partner with other departments and varying levels of staff and management
Ability to take direction, effectively lead projects and motivate others to achieve department/company goals
Title: Project Manager
Salary: Commensurate w/Experience
Job Description We are seeking an Project Manager for our Irving, Texas office. We are accepting applications from both entry-level and experienced applicants. This person will be responsible for managing projects within the M/A/R/C system from initial cost estimates through data collection and data processing. This position requires strong problem solving skills, ability to learn/adapt quickly and excellent communication skills.
The responsibilities of the Project Manager include:
Request and compile cost/timing estimates from production areas.
Conduct project kickoff meeting with team members.
Schedule internal resources.
Monitor progress of work to timeline and budget.
Provide daily status reports to internal and/or external clients.
Set-up Tab and banner plans and check cross-tabs for accuracy
Review deliverables and provide feedback as necessary
Skills
Bachelors degree in Marketing or a related field OR
Previous Project Management experience in the marketing research industry
Proficiency in MS Word, Excel and Outlook
Strong math, logic and problem solving skills
Strong interpersonal, organizational and communication skills
Ability to learn quickly and apply learning to new situations
Title: Research Analyst - Greensboro, NC & Dallas, TX
Salary: Commensurate w/Ex
Job Description Job Functions
Assist Account Manager with proposal development, including research design and writing proposal
Design and analyze projects and programs to meet clients research and business needs.
Work with Project Manager to design questionnaire to ensure it addresses all research objectives.
Develop analytical plans.
Liaison with Advanced Analytics department- manage/monitor analysis.
Prepare final report/presentation, working with Desktop Publisher and Project Manager.
Participate in client presentations.
Assist Account Manager with client interface and relationship building.
Consult with clients on strategic business issues.
Support new client development activities.
Control costs of design and analysis elements.
Skills Competent in identifying business/research issues and translating into research design and analysis.
Strong conceptual and quantitative skills.
Solid understanding of research methods and statistical techniques.
Solid understanding of data collection techniques.
Report writing through conclusions/implications.
Flexible and practical - can balance research designs and analysis with budget, timing and other constraints; can work to a budget.
Strong verbal and written communication skills.
Strong interpersonal and relationship skills - both internally and with clients; team player.
Leadership skills.
Can work independently with minimal direction.
Continuous improvement mind set.
Accountabilities
Client deliverables (questionnaire, toplines, reports, etc.) meet research objectives and (where appropriate) provide value-added insights.
Accurate estimates for professional time.
Error-free questionnaire and banner plan.
Ensure marketing science and reporting processes are appropriate and delivered accurately, on-time, and on-budget.
Reports are error-free, answer project objectives, and are implications and issues oriented.
Qualifications
Bachelor's degree in a research related field.
3-5 years experience in a marketing research setting and/or a graduate degree in a related field.
Ideally with experience in pharmaceuticals, tobacco, insurance/ financial services, lodging or retail.
Must be able to work in Greensboro, NC or Dallas, TX.
Title: Pharma Moderator
Salary: Commensurate w/Experience
Job Description M/A/R/Cฎ Research is seeking seasoned, skilled lead moderators with extensive experience in the Pharmaceutical and Healthcare industries for immediate full-time and contract opportunities.
KEY RESPONSIBILITIES:
Meet with clients and collaborate with account executives / internal team to develop business opportunities on a continuous basis
Consult with client to understand the strategic business situation and questions to be resolved, to define research needs / objectives and to develop winning proposals
Design qualitative research to satisfy client research needs and collaborate with internal team to define project specifications, write proposals, set up projects and develop screeners / discussion guides
Recommend / implement creative interviewing strategies and advanced techniques to elicit qualitative data relevant to the research objectives, including appropriate projective techniques
Conduct IDIs and focus groups, in person, via telephone and online, with HCPs, patients and other stakeholders in the Pharma / Healthcare industries, as well as client strategy sessions, as needed
Consult with client between and immediately following interview events to relate findings, their business implications, recommended adjustments and technical issues as the research unfolds
Quickly and efficiently conduct penetrating analyses, synthesize research findings and determine implications / recommendations
Write compelling reports ranging from moderator toplines (3 5 pages, no verbatims) to polished final full reports, depending on scheduling issues and availability of team resources
Present research findings to clients, either in person or via tele-conference
Travel wherever / whenever needed, as much as 75 100% of the time
Skills At least 5 years hands-on moderating experience in the Pharmaceutical / Healthcare industries
Must have worked as a moderator in a wide range of therapeutic areas and interviewed many different types of HCPs
Hands-on experience with a wide variety of methodologies / techniques
Impeccable inter-personal and client-facing skills a must with a bias toward teamwork and a proven track record of client satisfaction
Highly articulate with outstanding analytical and communication skills, both written and verbal
Flexible, practical and resourceful with the ability to work diligently, productively and efficiently with minimal supervision
The following are definite pluses
o Experience with KOL and MCO audiences
o Experience with online methodologies
o Client-side experience in Pharma and / or Healthcare
o Ethnography, usability and ideation experience
o General business or marketing experience / acumen
o Working knowledge of quantitative research
Bachelors degree required, advanced degree(s) a plus
Proficient with Microsoft Office (e.g., Word, Outlook, PowerPoint, Excel)
Willingness to travel as much as needed, often 75 100% of the time
Location is flexible, depending on the candidate
Title: New Business Developer
Salary: Commensurate w/Experience
Job Description The Business Development position will report to the Executive Vice President and will be responsible for identifying business opportunities in both prospect and existing accounts, and managing the sales cycle to a successful conclusion. This person will fill a critical position, serving as a key contributor to the overall growth of the firm.
RESPONSIBILITIES
Growth of the business through acquisition of new sales of M/A/R/C Research products.
Activities include prospect generation, needs identification, qualifying the opportunity, and including the appropriate subject matter experts to close the project.
Responsible for a high level of management and account planning.
Working in a collaborative way with both Account Managers and Methods Consultants.
Becoming the Client Advocate.
Skills A minimum of 10 years of sales experience in a marketing services environment, selling custom marketing research.
Documented sales successes crossing a mix of product and service categories.
An ability to associate marketing issues with appropriate research solutions.
Excellent planning and organization skills.
Strong relationship building skills.
Demonstrated leadership abilities.
Evidenced team building skills, and a willingness to work with any and all resources to achieve success.
An undergraduate degree in business or a related field, with an advanced degree a plus.
A solid understanding of marketing principles and practices.
In-depth understanding of research methodologies a plus.
COMPENSATION
Compensation includes a base salary commensurate with skills and experience, along with an incentive bonus program based on personal performance. An attractive, comprehensive benefits package including health and welfare benefits, a company matching 401(k) plan, and an employee stock purchase plan. This position is available in California, Chicago, New York or any other major cities.
Title: Account Director
Salary: Commensurate w/Experience
Job Description Seeking a tenured Account Director adept at gaining and growing account revenues. Key areas of responsibility include: recognizing research opportunities, translating objectives to research design, overseeing project implementation, analyzing results to derive actionable findings and presenting outcomes and recommendations to client organizations.
Specifically:
Gain and maintain client relationships
Consult w/clients on strategic business issues
Recommend methodologies that address client objectives
Write succinct proposals targeted toward issues
Develop questionnaire/analysis/report outlines
Translate research results into meaningful findings and recommendations
Present and defend research outcomes to client organizations
Maintain profitability levels
Skills 12+ years research/marketing experience (a minimum of 6 years in research)
Assertive business development mindset
Broad spectrum of research knowledge
Dynamic presentation skills
Strong interpersonal skills/enjoy working on teams
Good negotiating skills
Client service mentality
Position is available in Dallas, TX or Greensboro, NC.
Please no phone inquiries. For more information about any of these available positions or to submit your r้sum้, please contact:
Patricia Wakim Vice President
M/A/R/C® Research 1660 North Westridge Circle Irving (Dallas), TX 75038
