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Email Is Great BUT Shouldn’t Be Used For…

On a daily basis I probably get 200+ emails, probably more if I am not traveling. Email is great with so many things. Clearly it is a great communication device to keep in touch with your clients, staff, new business development team and the finance group if you need a quick answer. It is great for trying to nail down meetings with staff or clients that tend to be busy. Clearly it saves everyone who uses it effectively hours a day.

Not a week goes by that I don’t say or hear someone saying “What did we ever do without the Internet”. I am sure each of you have said or heard the same thing.

Over the past few months I have heard of two situations were companies have actually fired or downsized employees by sending them an email. At first I didn’t believe what I was hearing, but after doing a little research it was true. Companies are laying off their staff by sending out an email. To me that is so impersonal to notify a staff member that way, even if the person didn’t do a great job. In fact let me take it one step further and say the person did a horrible job. I still don’t believe they should be notified by a machine and then be asked to report to the cafeteria to receive further instructions. It just seems to me to be cold, callous and frankly has no place in today’s business world.

  • Do you agree?
  • Should the Web be used for this?
  • What else shouldn’t the Web be used for?

I look forward to your comments and thoughts.

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