A few weeks ago I was at a conference and had the pleasure of visiting my sister. On the way back to her house she called and asked if I would stop and buy Monopoly Empire for the kids. Of course I would do that and asked her where I could find it, quickly she googled it and told me the store and said the price online was $16.88. A quick good bye and I was on my way to the store.
I found the game with no problem but noticed the price was considerably lower than what my sister said and it gave me reason to pause. For some reason I decided to take a picture (perhaps because I was in the farthest part of the store away from the registers) of the item and the price just in case there was any issue at the register which unfortunately there was. I mentioned to the cashier that the price listed was $9.84 instead of the $19.84 she rang up (I assume whoever priced it just left off the 1), she asked me how I knew that and that she needed to see it – at which point I showed her the picture on my phone.
Case closed.
New price inserted into the register and I was on my merry way.
- Have you tried this before?
- Has it worked for you?
- If not, do you think you will use it in the future?
I look forward to reading your comments.
Ed Sugar says:
I had this happen recently at Lowe’s. On a Saturday, my wife and I were shopping at our local Lowe’s and found that a type of light bulb we desired was on sale for $5.85 apiece. We purchased a half dozen and were quite happy since they usually go for $8.99 a pop. When we got home we realized that we should have purchased an additional five. The following Monday was a holiday, so I was able to head back to our local Lowe’s in hopes that the sale was still on. When I got to the display, sure enough the display had the price on sale for $5.85. I grabbed the five we needed, but when I rang them up at self check out, the price was reading $8.99. I mentioned this to the clerk at the front, she had someone go back and verify that the $5.85 sale display was still up and she promptly sold me my five light bulbs for $5.85.
She and the fella who did the checking told me that their crew has so many price changes each day that far to often the display price is not able to keep up with the prices within the computer system.
Buyer Beware: In this digital age we live in, it is the consumer’s responsibility to keep track of display prices and those prices that are rung up at the register.
Fee Sepahi says:
Hi Merrill,
Can’t agree with Ed’s point more and as far as yours, someone got into trouble for that sticker not being updated.
I worked at a grocery store putting myself through college and every week we individually received a roster of updated prices that we had to run around the store updating the shelf prices, setting up “end caps” with special items, all before the store opening for that day. If we missed one it would be very apparent on the list as to who was responsible for that item. I can’t recall if we had the difference in price deducted out of our pay or not, for all the items sold at the sale price that should not have been, but it seems appropriate if we had.
Mind you, this was the early 80’s so computers weren’t part of the mainstream yet.