Career Opportunities

M/A/R/C® is committed to providing an exceptional work environment and excellent benefits for our employees. The high percentage of employees who have been with the company for 20 or more years is a strong testimony to how extraordinary M/A/R/C® is. Those joining the team will have the opportunity to work with and learn from experienced, tenured researchers.

Learn more about our career opportunities below. If interested, please send your resume or questions to Patricia.Wakim@MarcResearch.com

Title: Insights & Strategy Manager
Salary: Commensurate with Experience

Overall Responsibilities/Business Competencies
  • Assist Account Manager with client interface and relationship building.
  • Consult with clients on strategic business issues.
  • Learn the client's business and culture and how to connect the dots in their organization.
  • Responsive to clients' needs and adding value whenever possible.
Positive Impact on Culture By
  • Continuously contribute to and support a positive company environment; treat team members with respect and professionalism. Actively work to build up the team and the company.
  • Collaboratively work with other team members and clients to achieve the desired results.
  • Care deeply about the quality of work we deliver and take pride in using skills, experience, and seek out the cutting-edge technology and methods to contribute to outstanding work.
What You Will Do
  • Design and analyze projects and programs to meet client's research and business needs making sure that all the business objectives are met and that we understand the business risk/ROI of the program.
  • Develop an analytic plan that addresses the business question(s).
    • Design protocols, screeners, questionnaires, and discussion guides which support the analytic plan.
  • Document key elements of the analytic process (e.g., types of statistical analyses, rules used for calculation and reporting, sample groups included, etc.)
  • Serve as a liaison with all the teams from data collection to advanced analytics-schedule/manage/monitor all marketing science functions.
  • Prepare and analyze the data to produce a client-ready report/presentation.
  • Participate in or lead client presentations.
  • Actively seek out new skills and information relevant to our clients and business.
  • Embrace change by seeking out new thinking and more efficient ways of working.
  • Welcome feedback and act on it accordingly.
  • Self-motivated - consistently take the initiative to maintain momentum.
  • Consistently put in the time and effort to deliver to team members' and clients' expectations. Respond with urgency.
  • Mentor and coach coworkers and clients, when needed.

Requirements
  • 5+ years' experience in a marketing research setting.
  • Bachelor's degree in a related field. Master's/PHD degree a plus.
  • Solid understanding of the newest research methods and statistical techniques.
    • Data collection techniques
    • Research design
    • Statistics
    • Analysis
    • Report writing through conclusions/implications
  • Customer centricity.
  • Strong verbal (including presenting capabilities) and written communication skills.
  • Strong interpersonal and relationship skills - both internally and with clients.
  • Leadership skills.
  • Ability to work independently with minimal direction.
  • Keen attention to detail.
  • Flexibility and practicality.
  • Continuous improvement mind-set.

Position is available in Dallas, TX, or Greensboro, NC.

Title: Account Manager
Salary: Commensurate with Experience

Job Description

M/A/R/C® Research is a full-service, custom research firm. Founded in 1965, we offer our clients extensive experience in conducting strategic marketing research initiatives, such as brand equity, tracking, segmentation, optimization, forecasting, customer value analysis and customer satisfaction. As part of the Omnicom Group, M/A/R/C has access to extensive resources to enhance product and service offerings to our clients.

The Position

Responsible for selling and growing revenues through understanding of research objectives and the appropriate methodologies to address them coupled with a strong client service ethic and ability to analyze and succinctly deliver results. Meeting revenue and profit goals will be required.

Responsibilities
  • Growing and maintaining client relationships (day-to-day contact/consultant)
  • Identifying client needs and appropriate research methodologies to address these needs
  • Understanding, recommending and reporting alternative methodologies, including: Offer/Positioning testing, Tracking, Attitude and Usage and Optimization; Forecasting experience a plus
  • Compiling winning proposals
  • Overseeing development of questionnaire, analytical plan and report
  • Writing/presenting research findings, conclusions and implications
  • Ensuring client deliverables (questionnaire, toplines, reports, etc.) meet research objectives and contain value-added insights into implications and business impact.

Skills
  • Minimum of 8 years in Research Account Management - forecasting experience a plus as well as consumer package goods or pharmaceutical experience
  • Bachelor's degree in a related field. Masters degree a plus.
  • Strong research fundamentals including ability to recommend alternative research designs, understand statistical output (as user.) and analyze results through delivery of implications
  • Strong verbal and written communication skills
  • Solid negotiation and sales skills
  • Assertive business development mind set - must be comfortable with a sales goal
  • Strong interpersonal skills, good team player/builder/leader, ability to mentor and coach others
  • Risk management skills (assumes risks/supports risk taking)
  • Financial management skills
  • Ability to travel to meet client needs

Position is available in Dallas, TX, or Greensboro, NC.

Title: New Business Developer
Salary: Commensurate with Experience

Job Description

The Business Development position will be filled by someone who is willing to assume responsibility for identifying business opportunities in both prospective and existing accounts, and managing the sales cycle to a successful conclusion. This person will serve as a key contributor to the overall growth of the firm.

Responsibilities
  • Growth of the business through acquisition of new clients
  • Activities include prospect generation, needs identification, qualifying the opportunity and engaging the appropriate subject matter experts to close the sale.
  • Responsible for a high level of management and account planning.
  • Working in a collaborative way with both Account Managers and Methods Consultants.
  • Becoming the Client Advocate.

Skills
  • A minimum of 5 years of sales experience in a marketing services environment, selling custom marketing research.
  • Documented sales successes crossing a mix of product and service categories.
  • An ability to associate marketing issues with appropriate research solutions.
  • Excellent planning and organization skills.
  • Strong relationship building skills.
  • Demonstrated leadership abilities.
  • Evidenced team building skills, and a willingness to work with any and all resources to achieve success.
  • An undergraduate degree in business or a related field, with an advanced degree a plus.
  • A solid understanding of marketing principles and practices.
  • In-depth understanding of research methodologies a plus.

Compensation

Compensation includes a base salary commensurate with skills and experience, along with an incentive bonus program based on personal performance. An attractive, comprehensive benefits package including health and welfare benefits and a company matching 401(k) plan. This position is available in Dallas, TX, Greensboro, NC, California, Chicago, New York or any other major metro area.


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